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Common queries answered

Frequently asked Questions

Estimated delivery time is 2–4 weeks from the date of your order. See our Shipping Policy.

If you have a question about your order or its delivery, email us at support@vanuocecom.com with your order number.

We accept card payments, processed securely by Stripe. The charge will appear on your card statement as VANUOCECOM.

Check the size options listed on each product page. If you are unsure, email us at support@vanuocecom.com before ordering and we will help you choose.

You can contact our customer service team via email at support@vanuocecom.com.

If your item is faulty or incorrect, tell us within 7 days of receiving it. You can return an unused item in its original condition within 30 days of receiving it. We refund within 5 business days after we receive the returned item, to the original payment method. See our Refund Policy and Returns Policy.

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Get in touch with us

Company information
Van Uoc Ecom is operated by Dang Van Uoc advertises online and E-commerce fashion limited, a company registered in Hong Kong.
Address: FLAT/RM A 12/F ZJ 300, 300. LOCKHART ROAD, WAN CHAI, HONG KONG
Phone: +84 352 867 582
Email: support@vanuocecom.com

Estimated delivery

Delivery in 2–4 weeks

Easy 30 days returns

30 days money back guarantee

Quality guarantee

Report faulty items within 7 days

100% Secure Checkout

Card payments by Stripe